Run by Agent 6 — Account & retention · Nishtha · cannot open its own work, the sector orchestrator routes it
Account records
Own the relationship after the deal: delivery check-ins, renewal and upsell cases, referral asks, and the record of what each existing client actually got
Does not promote. No spine table exists for this record type, so it lives only in Marketing’s own database — by design, not as a gap waiting to be filled.